I have been here in Boston and while sitting here at the airport enjoying the WIFI connection that the airport offers, I was reminded of the debacle of the conference I attended yesterday. They too provided free Internet access for the attendees of the conference. As a part of that, I based part of my presentation on the fact that I could have Internet access to show some examples of things on the web, this site included in those examples. Then of course I I reached for my computer, the projector wouldn’t work properly, and worse yet, the Internet access was down. Talk about frustrating. Not only was I frustrated but I could tell it was very frustrating in the eyes of the attendees.
If you are planning an event, conference, convention or trade show it is imperative that the technology you are using is working properly. It brings to mind the old saw of proper planning prevents poor performance. It is important to the attendees, and even us speakers at times. I had to end my session a little earlier than expected, but of course, they had set up the cocktail reception a little early so it evened out in the end. I’m sure the people that attended my session appreciated being first in line for their cocktails, and forgot all about the technology problems. I suppose the real moral of the story is make sure your technology works and if not make sure you have free alcohol!