Archive for the ‘California’ Category

Feedback From Convention Attendees Makes Changes Happen

I have been asking many of the event coordinators I know how they gather feedback from their attendees.  With all of the social media tools that we have that allow us to listen in online to conversations that others are having, we get a chance to hear first hand what many are saying.   We can see what they say on Twitter during the show and we can see what they say on their Facebook pages after they get home and finally blogs are a great source for reviews of how your event went or how the show was perceived by those in attendance.

Listening to that feedback can be invaluable when you are wanting to implement changes to your format, your exhibit space or other parts of a show to make sure you are keeping the sponsors happy, the attendees and the exhibitors.  I was reading recently that a convention that was taking place in Las Vegas is now moving due to the feedback received by the attendees.  This is a bit of a drastic move on the part of the organizers but it may provide to be the best move for their business. They listened to what was being said about the location and now are moving from Las Vegas to Anaheim.  Listening to your detractors is hard but you can make it a positive.

Comic-Con at San Diego Convention Center Sold Out

I have been wanting to get to Comic-Con out in San Diego for a number of years now and I was thinking that this would be my year, but alas it appears that the show has once again sold out.  A month away from the ever popular event in San Diego, and I was thinking I could perhaps get in as press to cover the event and that is almost tougher to accomplish than to buy a regular ticket. The event is now closed to any press requests as well.

This from their press room:

The 41st Annual Comic-Con International event will be held at the San Diego Convention Center from July 22 – 25 with a preview night on July 21. The event is SOLD OUT. Comic-Con International 2010 Press Registration is NOW CLOSED. There will be NO on-site press registration.

While I would love to go to the event it would probably prove impossible to find a place to stay or a place to hang my hat for the event.  As I have written in the past about Comic-Con and San Diego, it is the toughest ticket in town to get as far as the San Diego Conventions Center is concerned!  I wonder if my friends and clients over at Graphic.ly could get me in?  They would probably just make me work!  Maybe if I found my costume and showed up as my superhero self

Los Angeles Convention Center: World Class Facility, World Class Service!

The Los Angeles Convention Center is a prime location for your convention, conference, trade show, or retreat.  Just look at the schedule for March 2010!

The many exhibit halls are huge and many, as are the meeting spaces. Whether your group is large, small, or in between, the Los Angeles Convention Center is the ideal venue.

As far as overnight accommodations for your attendees and yourselves, The Los Angeles Convention Center is  close to many excellent hotels.

The convention center proves pretty much any kind of service your function might require or request, including internet connections, furniture, tables for trade shows, audio-visual equipment, etc.

From the Los Angeles Convention Center’s website, here is a list of contact information for you:

Email: administration@lacclink.com
Main telephone: (213) 741-1151
(800) 448-7775
Address: Los Angeles Convention Center
1201 South Figueroa Street
Los Angeles, CA 90015
Fax: (213) 765-4266
TDD (Hearing Impaired): (213) 763-5077
Exhibitor Services: (213) 741-1151 ext 5470
Exhibitor Service Orders and Verification
Event Services: (213) 741-1151 ext 5360
Event Coordination and Operations
Sales Office: (213) 741-1151 ext 5340
Convention Center Booking Information
Public Relations: (213) 741-1151 ext 5319
LACC Security: (213) 765-4605
Non-Emergency and Lost and Found

1201 South Figueroa Street | Los Angeles, CA 90015 |

Westin St. Francis Hotel

If the Westin St. Francis Hotel in San Francisco looks familiar, it might be because this hotel is in more movies than any other American hotel!

While the outside of the Westin St. Francis is pure Hollywood, the inside is pure vintage.  Tall ceilings, huge elevators covered with brass and carved wood, staircases that just stepped out of a Bette Davis movie. . . Walking into the Westin St. Francis Hotel is like walking into a time machine.  Where else can you find a pink marble staircase?

Make no mistake, though; the venue might appear to be a blast from the past, but it’s one of the most technologically up-to-date venues you’ll ever see.

Each meeting room that I saw was HUGE, and fully equipped with enough electrical outlets for the huge masses of conference participants when I was there.  The building’s WiFi was easily connected and the signals were strong and reliable.  This is of vital importance for almost any kind of conference, convention, trade show, meetup, reunion, wedding, etc.

San Francisco’s famous cable cars stop right outside the door of the Westin St. Francis.  Fisherman’s Wharf and Chinatown are within easy walking distance, too.

Reservations: (800) Westin 1 | General Inquiries: (415) 397-7000 | Meetings, Banquets, &Weddings : (415) 774-0126 | General Sales: (415) 774-0112 | Fax: (415) 774-0124

Trouble In San Jose?

More to come on this one but it is turning out to be quite a stir in the trade show and convention community.  There are some unanswered questions on both sides and some angry exhibitors and show organizers.

San Jose, CA — 1 September — The International Association of Exhibitions and Events (IAEE), The International Center for Exhibitor and Event Marketing (ICEEM), the Exhibition Services & Contractors Association (ESCA) and the Society of Independent Show Organizers (SISO) met on 27 August with senior executives of the San Jose Convention Center (SJCC) at that center to try to resolve serious issues arising from the 1 August implementation of a new exclusive labor agreement between SJCC and Teamsters Local 287.

IAEE, ICEEM, ESCA and SISO asked that SJCC temporarily suspend its exclusive in-house labor agreement in order to furnish an ample opportunity to discuss how the group’s key concerns might be resolved. SJCC refused the group’s request to suspend the program and offered only minor token concessions on 1 September.

Among the concerns expressed to SJCC:

1. The decision by SJCC to take Teamsters labor in-house exclusively using Teamsters Local 287 (San Jose) immediately creates a very serious jurisdictional and contractual conflict. It places the general service contractors in the position of being forced to ignore their collective bargaining agreement with Teamsters Local 85 (San Francisco) if they are to work in the building. Doing so would, no doubt, result in a grievance filed with good reason by Local 85 with the National Labor Relations Board (NLRB) and might very well trigger a work action response from the International Teamsters Union that could target events in other cities. The action taken by SJCC places the contractors and their clients in a serious state of jeopardy and in an intolerable situation.

2. Team San Jose’s actions place organizers, exhibitors and contractors in legal peril by exposing them to liability claims for injuries sustained by teamsters of Local 287. When a general service contractor supervises the labor call it and its clients (organizers and exhibitors) are shielded from these exposures by virtue of the exclusive remedies provided to them under Worker’s Compensation laws. Since SJCC proposes to become responsible for the teamster labor it is shielded from these liabilities but others including the contractors, organizers and exhibitors are considered third parties and are not shielded from civil liabilities. Workers injured on the job could collect from SJCC’s Worker’s Compensation insurance and could then also sue the organizer, contractor and/or exhibitor as well.

3. The costs and new work rules established by SJCC for labor under its program will increase labor costs to end users (organizers and exhibitors) very substantially. The plan introduces new rules that will add additional costs such as that for non-working supervisors, and it will also reduce flexibility (the lowest labor rates must be ordered more than 14 days in advance; no labor can be ordered after 3:00 p.m.; phone orders are not accepted; orders will not be guaranteed with less than 24 hours advance notice). Overtime and last minute labor calls will drive prices even higher. Teamsters of Local 287 who are now considered “casual workers” will be entitled to secure “seniority status” under a much accelerated schedule thus entitling many, if not most, teamsters to significantly enhanced benefits for which customers will be required to pay.

4. The abruptness of the introduction of the new policy leaves those events that are scheduled to use the SJCC in the next several months in a particularly difficult position. Their budgets have been fixed based upon costs and rules that SJCC has invalidated. Many will have no alternative but to pay substantially higher costs. Moreover, the new agreement tramples on the contracts in place between many of the general service contractors and their organizer and exhibitor customers. Many of the contracts are multi-year agreements.

Speaking on behalf of IAEE, President Steven Hacker, CAE, said, “Our industry has been struggling to meet the unprecedented challenges of a severely impaired economy coupled with dramatic attendance reductions and corporate travel restrictions. The unexpected action of the San Jose Convention Center that imposes a new labor agreement that ignores existing binding labor agreements and does so with no prior consultation nor any forewarning is, in my opinion, a grossly unfair and irresponsible act that cannot and will not be condoned.”

Margaret Pederson, Chair of the IAEE Board of Directors added, “no one objects to the long term goal of the San Jose Convention Center to improve the quality of service that is provided in its building, that is, of course, a laudable goal. However, that end does not justify these means. It also seems somewhat ironic that the new San Jose Convention Center labor program that is destined to cost customers substantially more has been introduced at about the same time as an agreement is being finalized in New York that would freeze labor rates at Jacob Javits Convention Center through next year.”

When asked what will be IAEE’s next steps, Pederson, responded that “this issue will be taken up at the next IAEE board of directors meeting on 12 September. This is a complex set of issues and there are many options available to IAEE that we will want to weigh. We will withhold any further comment until after the board has fully considered the matter.”

I am going to see if I can contact someone at San Jose for comment.

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Comic Book Lovers Converge On San Diego

This year when I met with the folks at the San Diego Convention Center and the Visitors Bureau I mentioned how intrigued I was about Comic-Con. This is clearly one of the premier events in San Diego and they enjoy great crowds every year. I have discussed this event before and I am always intrigued by how an event changes from year-to-year.  The facility has been given the green light for bigger expansion and this should help the size restrictions. 

Did they have better luck with accommodations?  I am not sure and I have not yet heard whether this year and the economy has changed their overall numbers.  I have been following along with the stories I am reading on blogs and across the Comic world.  I will have more info probably once it ends but for now it is in full swing with an opening party last night and the full on convention occurring now.  Stay tuned.

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Do You Know The Way To San Jose?

sanjosecc I guess I had to use that title since it has been that song that has been playing over in over in my head since I found out I was headed to San Jose for a conference at the end of October.  I’ll be attending the Blogwell event hosted by GasPedal, a marketing firm specializing in word of mouth marketing.  The conference is being held at the San Jose McEnery Convention Center on October 28, 2008 from 1-5 p.m. and will include some big named companies that are presenting, including, Wal-Mart, Wells Fargo, Home Depot and others.  This will be my first time at the convention center in San Jose and from looking at their site and perusing the highlights, it reveals:

Meeting planners will find plenty of space inside the convention center. We have the ability to host events of all types and sizes by offering:

  • 143,000 square feet of column-free exhibit space
  • Room for 1,000 10′ x 10′ booths
  • A 22,000-square-foot ballroom
  • 100,000 square feet of pre-function space
  • Up to 31 meeting rooms with capacities from 50 to 2,400 in theater-style seating
  • Banquet seating and kitchen facilities for 5,000

I will be only out for the day so I wont have much time to meet with anyone from that facility but I hope to get some pictures and the ability to provide a review of that center while I am there.  I was interested to note that the City of San Jose boasts being the 10th largest city in the United States.  I would not have thought it to be the 10th largest city in California.