It is one of the new catch phrases of the year, “How Do I Make My Business Hyper-Local?”  It is often asked and rarely understood.  Businesses everywhere are going global with their reach as they branch out to areas only now offered as a result of the Internet and Social Media.  They are finding new ways to reach the masses and finding ways to cats a wider net to garner more customers.  This is a great new phenomena that is taking hold and will be a new way of doing business for years to come.  Is this a good thing?  I think it is a great thing, but not at the cost of dealing with the customers in your own backyard.  Are you losing the customers in your backyard?

So many times we are seeing that conventions are growing at leaps and bounds as a result of their newly found reach using tactics that allow them to market to a whole new audience.  They love to talk about getting attendees now from other places in the world and from across the globe, but what they are failing to understand is that they are also forgetting the people right there in their own backyard.  The Internet not only allows you to have a greater reach, it also allows you to drill down within the local communities to find those attendees, exhibitors, sponsors, and others right in your own backyard.  Take some time to research not only that customer on the other side of the world that you can now communicate with, but find that customer right on your own street that has been there the whole time.  You will increase your reach even farther just but seeing what is right in front of you.

I have been talking about the convention season like it is a time to get a license and hunt for prospects (enter Bugs Bunny skit or scene here using the “Wabbit Season/Duck Season”).  The fall is generally that time of year for me.  “Back To School” campaigns are also all the rage on advertisements for all the retailers.  All of this means that we will be inundated with the time that many of us will spend in an expo hall shaking hands, meeting people and getting to be exposed to a large number of people.  I believe that the the latter is what we need to learn to survive.  This is where we all start to get that cold and flu bug that seems to hit us and attack us as we get over exposed.  Here are my tips to being healthy during the convention season:

Wash Your Hands

This is one of the things that we all get to hear on a regular basis.  Our mothers stand over us and tell us we need to wash those hands and this is probably the best advice.  If you are at a location where there are a lack of facilities to wash, pick up some hand sanitizer and use it often and regular.

Drink Plenty of Water

This is not something that many of us do on a regular basis.  If you drink more water you are generally more healthy.  Staying hydrated is critical to fighting off bad health.  In fact, this can also help you with washing your hands as we all know what drinking lots of water does and the result, which of course we all wash our hands after doing.

Get  Exercise

If you are healthy you will have a better chance of fighting off any bugs.  We all tend to stay up late and get up early in the convention season.  It is the nature of the beast.  What we need to do is get up early and go for a run, or use the gym at the hotel where we are staying.  Get the heart pumping, get some air in those lungs and again drink lots of water while doing it and you will see the difference in how you can face not only the challenges of that busy convention schedule.

Three easy steps to take to give you that added little extra during convention season.  If you have your own tips feel free to share them.  We all need to be healthy for convention season.  I need to get out and run and pick up some bottled water so I can head into my convention season.  See you at your booth!

What is co-location of conferences?  We know that co-location is defined as:  “to locate together; especially : to place (two or more units) close together so as to share common facilities.”  This is provided by Merriam-Webster, but what does it actually mean to us in the conference world?  To me it has a few messages.

Spreading out costs: I think one of the main points in today’s economy is that it allows a conference to partner with another conference to share in the costs of the facility or other costs.  If you have two companies that might have somewhat differing agendas but might share the same attendees, they can both share in the cost of the rental of the facility or the other costs that might be associated with putting on the event.  This also means of course that you would have to also share in the revenue of the attendees tickets and perhaps some of the sponsors but that is to be expected when dealing with partners.

Markets Join Forces: Many companies join together for a common purpose.  This is not much different from conferences joining together for a common purpose.  It may be that a single conference does not have the amount of content to support a full conference but if they joined with another conference that might also be too small to support a full conference, together they could make a full conference agenda of speakers and exhibitors for a better conference experience.

Management is Distributed: In some cases the companies that are putting on the events are too small but if they joined forces they could spread out the amount of work necessary.  perhaps Company A wil be in charge of the front facing marketing promotion and sales, while company B is responsible to the back end management of registrations, exhibit booth set up, housing and speakers.  With two companies each taking on all of the responsibilities necessary it spreads out the work load making it easier to accomplish all that needs done.

These are just a few of the simple ideas behind why conferences are co-located.  I know that we are beginning to see more and more of this as economic factors make it necessary to join forces and allow for more people to participate in attending conferences as well as managing them.  Are you a co-located conference manager?  Why are you co-locating?  What are some of the downfalls of co-locating conferences?  Would love to hear your thoughts.

I have been thinking for a while about convention and trade show leaders.  The people that lead us up the hill in this time of economic troubles.  The ones that make us feel good about where we are in the industry.  Those that are our though leaders and those that have companies that they are keeping on the path to success.

I have been thinking about what makes a good leader and what do the conferences, conventions or trade shows that are successful have in common?  I think the answer is simple and obvious, they have good leadership.  Last night on Twitter this conversation came about about companies that work well and what they have in common.  It also talked about the traits of the leaders of those companies that were successful.  Some of the traits of the leaders were:

• Passion
• Vision
• Fearlessness
• Determination

Those may sound like things we all have but in some leaders that exude these traits.  The funny thing is that if you ask each of us about what we think of when we think of a good leader and what traits we find important, each of us would have a different answer.  It does seem that we all wont to follow those that inspire us to be followers.  Some leaders have a confidence that we want to follow. It makes me think of what are the traits I want to see in a leader.  I have talked about events that fail and have been talking about events that are struggling but those that are winning the struggle and the battles are those with good leadership.  What are the things you look for in your event leadership?

Photo via Hamed Saber

I was talking to a friend yesterday about the idea behind a trade show manager that would wait up until the show date to cancel it and take the money and escape out the back way.  That sounds a little dramatic and perhaps it is just the movie of the week that is playing in my head when I imagine that actually happening but it could happen.  In fact in 1995 I remember a man organizing trade shows in Houston, Texas while sitting in his prison cell.  He would set up the event sell exhibit booth space and then cancel at the last minute and not give anyone their money back.  He would tell vendors and others that there was not adequate parking.  As I said, it should be the movie of the week.

Today, 15 years after the fact, the economy is struggling and people are having difficulty getting new businesses to work and flourish.  This is part of the other problem with trade shows, events and conferences that are failing and not getting off the ground.  There are not enough sponsors willing to fork over money for the events that are starting and the organizers have no financing to get a year under their belt and lastly, attendees cannot afford to attend.  It seems to be a vicious cycle and in among this craziness is people wanting to take advantage of others.

How do you protect yourself in a situation with new show organizers that have the opportunity to be a good event but must either cancel the event or have it be a failure when you show up and present your trade show best to very few attendees?  There must be ways for you to protect yourself from this.  I want to explore this more and would ask that anyone that has experience with this leave us a comment.  I would love to talk to some wily veterans that might have this knowledge and might know how to combat the problem.  If you have had this happen either as an organizer or an attendee or an exhibitor I would love to hear from you.  Let us in on what happened and how.  I am going to do some further research on this and run a series of information on Trade Show and Convention Fraud.  I might even throw in some of my own experience.  I think this is something that is very unfortunate and something we should all be aware of in this tight economy.

I was reading through an article by Rachel Wimberly over at TSNN.com about a Denver convention of teachers and their use of Wifi.  The event I am speaking of is at the Colorado Convention Center in my part of the world.  The convention is the International Society for Technology In Education or ISTE.  The article references Smart City a company that we have featured on here before and a company that is well known in the Wifi space for conventions and trade shows. I think that what we see in a convention like ITSE is going to be the wave of the future for conferences.  What TSNN writes is:

Of the 18,000 attendees who showed up for the event, 16,500 of them were online at any given time. Donella Evoniuk, ISTE’s senior director of conference services, said the event has offered free Wi-Fi since 2001, and they have worked with Smart City for several years to ensure the attendees’ demand to be online is met.

I am in the world of social media so it may be that the events that I mostly attend and the ones I am invited to speak at may be more technically minded and may involve more attendees online, but I do think this is a trend that will continue in all conferences and trade shows.  The article goes on to state:

Smart City has worked with ISTE on several shows, but Evoniuk said when a preshow survey indicated more than 80 percent of attendees intended to bring their laptops to the show, as well as 50 percent planned to bring both a cell phone and a laptop to the event, they knew demand was going to be unusually high. On top of that, ISTE promoted active back channel communications through live Twitter feeds and the ISTE 2010 Blog Roll, she added.

This is only going to be more of the norm.  I am constantly wondering what the “connectivity” is going to be like when I attend events.  With the new social networking sites like Twitter and Facebook having the success that they are and the participation we are seeing in the realm of those social sites, we can assume that everyone wants to be connected.  There are plenty of new technologies that are being developed for conference and convention attendees in mind that are integrating connectivity in the wifi space that we will see become more prevalent at conventions as well.  The article seems to make it sound as if this is a new idea, but in reality, this is slowly becoming the norm.

I was having a discussion with a colleague the other day about using email marketing as a way to get the word out and help get information to a customer.  I am still a child of email myself and I check that usually before I get my coffee in the morning.  A recent study reported by Mashable indicates that the next generation may be checking Facebook before they have their coffee, but I for one stick with the basics and go through email.

I continue to receive email updates from conferences and trade shows I have attended but for the most part, they smaller shows only send out a few updates a year and those are usually centered around events such as a call for speakers, or a sale of early bird tickets or other bigger announcements.  I think that is a poor use of email and newsletters.  Email is a great way to get up to speed year round and keep things fresh in the minds of your attendees, exhibitors and sponsors.  It is a great tool for helping you garner more sponsors in fact if they think you will be promoting them all year.

There are many email services out there and none of them are head and shoulders about their competitors.  I like to see a company that provides good analytics and one that allows you to customize your emails easily.  I know that some of the companies out there even have the ability to integrate with your blog and other social networks which is a nice touch.  Are you using email as a way to market your event?  How many emails is too many versus how many are too little.  I like to think that once a month I should be seeing your event show up on my radar and as we get close to your event you should get out as many as one per week.  What has worked for you in the past?

Canceling an event that never seems to get off the ground can be a difficult decision.  There are many things that go into making that decision, be it sponsorships that are on the fence, and attendees coming on board or speakers that will make or break both of the foregoing.  I was watching around the Internet this weekend and noticed that a recent tech event in Italy was canceled by organizers here in the United States.  It was not a great story to read as I too have been part of a failed conference and it was a difficult time for all.  There are sponsors to answer to and their are attendees to work out issues with and finally making things right for speakers that are making commitments can be a hassle.  All-in-all, I don’t wish a failed event on anyone.

When is it time to call it quits or when is the time for that pass fail grade for your event?  For many it seems to revolve around money.  If an event does not get the number of attendees for their needs to pay hotels and facilities, the answer is simple.  You cancel the event by necessity since the money is no t in the bank to support the event.  Some sponsors want certain criteria to be met before they will provide the check for the vent and if that does not happen, that too is a trigger to call it quits.  In this particular instance it seems that a combination of money and logistics caused the event to fail.  They had to cancel the location of the event as the hotel required a deposit that was not paid and they themselves pulled the rug out for organizers. This is very unfortunate as there are tales now of attendees showing up for an event and not having the event take place.

I am also disturbed by organizers that are putting together events and have no intention of having the event take place.  I have heard of some fraud going on in our industry and that is very disturbing.  Making exhibitors pay for booths and sponsors to pay for sponsorship of events and when the time comes for the convention or conference to take place the organizers are no place to be found.  This is a practice that seems to give us all a black eye.  When is the best time to cancel an event?  My hope is never.

It seems these days that everyone is trying to help the planet and benefits are being planned all over to help the victims in Haiti, to help save the planet from the BP oil spill in the gulf. Last night was no different as I spent the evening at the Fox Theater in Boulder, Colorado, listening to music at a planned benefit to help the people in the Gulf area at an event called The Gulf Coast Benefit.  The event is to help the those hurt by the oil spill in the gulf.  The organizers tell us their goal:

The organizers have created an ambitious goal: Gather music venues around the country to donate ticket sales on July 1st and create an online giving platform that encourages donations to the relief efforts. The fundraising goal is set to $100,000, which will be directed to our nonprofit partner the Gulf Restoration Network, (http://www.healthygulf.org), which provides assistance to the people, wildlife and wetlands affected as well as advocacy work throughout the Gulf Coast.

This is a drop in the bucket for the amounts needed to help that we will hear about for the area.  Many people are traveling to the gulf coast now to see the problems there and to see how they can help.  I suggest you give to the people at the Gulf Coast Benefit to help those victims of the terrible accident.

If you are planning on your own benefit, here are some quick tips to help your event be a success.

1. Community: Get your community of friends involved.  We all, have a larger community these days with our friends on Facebook and our followers on Twitter.  Get them to help you with your event.
2. Businesses: Many businesses are themselves seeking some help in this economy but they do have ways of helping you with services or products they sale and they can provide you with what they can.  Look to local businesses that might want to ass some “cause marketing” to their efforts.
3. Venues: Many venues are looking for ways to get their message out and to get people to notice them.  Many of them will donate their facility to get the exposure and to make a difference.  Find a facility that might want to partner with your benefit.
4. Advertise: If nobody knows of your event you need to get the word out.  Many businesses will help you with this and in addition leverage your community as I mentioned above.  Get the word out and your event will raise money and be a success.
5. Fun: This is an opportunity for you to have some fun doing what you do well, planning events.  Take this opportunity to have some fun and to show everyone how well you can plan.  This might be out of your normal planning process so try some things you wouldn’t normally try on your own or for a client.

There is a non-profit organization out there that wants and needs help.  Many of them have no way that they can plan events on their own and need the help of meeting planners and event planners.  Help an organization today!

I have been traveling around the state of Colorado for the past week and most of the time has been spent in the high country of places like Vail, Aspen, and Steamboat Springs.  These are normally known here in Colorado as Ski Country USA.  At this time of year however there is no skiing going on when the heat reaches temperatures in the summer of more than 80 degrees.  That may not sound hot but when Denver and Grand Junction on either side of the mountains is in the 100 degree area, the mountains are normally 20 degrees cooler.  This can help you beat the heat when you want to plan an outside event or an event where you can enjoy the out doors.

Vail, Colorado is a relatively new town having only been conceived in 1966 after the ski area opened in 1962.  My grandparents purchased 65 acres f land on the North side of the highway that ran through the valley in the 60′s and I had an opportunity to see the Vail Valley grow into what it has become today, an oasis in the rocky mountains where celebrities come to be seen, where skiers come to learn their craft and where events occur year round for corporate retreats, meetings over every kind and even a trade show or two.

If you are planning a conference in the summer and want to find a way to beat the heat and everyday look and feel of a conference in the big city, try thinking about having your show in the mountains of Colorado.  Vail has everything the big city has, airport access, restaurants, conference centers, and also something the city might not have in the summer, cooler temperatures!

[photo via Wikimedia Commons]